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VXT Support
Troubleshooting
Troubleshooting
What to do when things go wrong
How to reset your password
How to change your email address
Not receiving emails from VXT?
Sound & Headsets
Headset sound or mic not working (Audio issues on PC)
Headsets
VXT is not ringing
Can't hear anything at the start of a call
Jabra won't stop ringing
Computer
Performance issues on desktop
Click to call not working (Tel links)
Calling
The wrong name is showing on my Caller ID
My calls are showing up as spam
Mobile
Microphone permissions on mobile
Android device settings
Allow VXT calls (app notifications) during Do Not Disturb on your smartphone
Messaging
Not receiving SMS (iMessage)