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VXT Support
Troubleshooting
Get Started
Training
Navigation
Settings
Troubleshooting
Sound & Headsets
Computer
Calling
Mobile
Messaging
Admin
Pages
Billing
Phone
Calling
Messaging
Call quality
Call flows
Steps
Integrations
Law
Recruiting
Accounting
Voicemail
Voicemail inboxes (Legacy)
Troubleshooting
What to do when things go wrong
How to reset your password
Not receiving emails from VXT?
Sound & Headsets
Headset sound or mic not working (Audio issues on PC)
VXT is not ringing
Can't hear anything at the start of a call (Sleep mode)
Jabra won't stop ringing
Computer
VXT is freezing! (Resource usage)
Click to call not working (Tel links)
Restart the VXT desktop application on Microsoft Windows
Calling
The wrong name is showing on my Caller ID
My calls are showing up as spam
Mobile
Microphone permissions on mobile
Android device settings
Allow VXT calls (app notifications) during Do Not Disturb on your smartphone
Messaging
Not receiving SMS (iMessage)