1. VXT Support
  2. Troubleshooting

How to reset your password

This article will guide you through resetting your VXT password, whether you need to recover access due to a forgotten password or change it while still having access to your current one.

 

 

Resetting your password in VXT is a straightforward process, whether you still have access to your current password or need to reset it due to a forgotten password. Here’s how to handle both scenarios:

In this article, we’ll cover:

If You Don’t Have Access to Your Current Password

  1. Open VXT 
    Launch the VXT app on your desktop.
  2. Navigate to sign-in page 
    On the sign-in page, enter your email address associated with your VXT account.
  3. Click “Forgot Your Password?” 
    Click the “Forgot Your Password?” button and then select “Continue.”
  4. Receive email for password reset 
    VXT will send a password reset email to the email address you provided.
  5. Open the password reset email 
    Check your email inbox for a message from VXT. Open the email and click on the link provided to reset your password.
  6. Set your new password 
    You will be redirected to a page where you can enter and confirm your new password. Once completed, save your new password.
  7. Log In with new password 
    With your password reset, you can now log in to your VXT account using your new password.

If you have access to your current password

  1. Open VXT application

    Launch the VXT application on your desktop.

  2. Go to settings

    Navigate to the settings located in the lower left corner of your screen.

  3. Select account settings

    In the settings menu, choose “Account”.

  4. Access actions menu

    Within the account settings, find and select the “Actions” option.

  5. Change your password

    Click on “Change Your Password.”

  6. Input current and new password

    Enter your current password, followed by your new password. Confirm the new password and save the changes.

By following these steps, you can easily reset your VXT password whether you still have access to your current one or need to recover access due to a forgotten password.