1. VXT Support
  2. Admin & Billing

Update your billing information

This article provides a step-by-step guide on updating your payment email and card in VXT, ensuring you receive important billing notifications and preventing any payment issues or service interruptions.

 

 

In this article, we’ll cover:

  • Why are the payment email and payment card important?
  • How to change payment method
  • How to change billing email

Why are the payment email and payment card important?

The payment email is important because it ensures you receive essential notifications like invoices, payment confirmations, and transaction updates, helping you stay informed about your billing. Meanwhile, the payment card is crucial for processing secure and timely transactions. Keeping both your payment email and card details up to date ensures smooth, uninterrupted payments and helps avoid any potential issues with billing or service continuity.

How to change payment method

  1. First, look for the admin tab at the bottom left-hand corner of your screen.
  2. In the admin tab, look for billing.
  3. Then, in billing, at the right side of your screen, right under upcoming invoices, there is settings.
  4. Click on the pencil icon on the right side of payment method.
  5. A small window will pop up, and there you will input your card details. That’s it!

How to change billing email

  1. First, look for the admin tab at the bottom left-hand corner of your screen.
  2. In the admin tab, look for billing.
  3. Then, in billing, at the right side of your screen, right under upcoming invoices, there is settings.
  4. Click on the pencil icon on the right side of billing email.
  5. A small window will pop up, and you just have to input your email where you want your invoices to be sent. That’s it!

By following these simple steps, you can easily manage your payment method and billing email, ensuring your payment processes run smoothly.

For further assistance or questions, feel free to reach out to your admin or support team.