Introduction to billing

In this article, we’ll cover:

• Navigate to Billing
• Billing sections
  
  • Overview
  • Invoices
  • Usage
    
    

Navigate to Billing

By regularly reviewing your subscription and invoice details, you can avoid unexpected charges and service interruptions, while keeping your payment methods and contact information up to date.

1. Click-on Admin in the bottom left corner
   
   • Start by navigating to the bottom left corner of your screen and click admin. This will take you to the admin settings.
     
2. Click-on the Billing page
   • Once in the admin page, look for billing. This section provides a comprehensive view of all billing-related information.

Billing sections

There are multiple sections on the Billing page. 

Overview

1. Review your subscription
   • Inside the Billing page, you'll find an overview section. Here, you can see details about your subscription, including the number of users and phone numbers you are paying for.
2. Check usage add-ons
   • Below the subscription details, you'll find information on your usage add-ons, which include SMS, international outbound calls, and inbound toll-free calls. These add-ons are not included in your VXT Phone subscription and incur additional charges.
   • You can click on any of these add-ons to view available usage bundles. Subscribing to a usage bundle allows you to benefit from a lower per-usage rate by committing to a minimum amount of usage each month.
3. Upcoming invoices
   • On the right-hand side, you can view upcoming invoices for both your subscription and usage. This helps you keep track of what’s due soon.
4. Billing information
   • Below the upcoming invoices, your billing information will be displayed, including your payment method and billing email. You can change either of these by clicking the edit button. 
   • We made a guide to help you update your billing information.
     
     

Invoices

1. Navigate to invoices
   • Click on the invoices section at the top of the Billing page to view all of your invoices from VXT.
2. View invoice details
   • If you click on any invoice, you can take a closer look at its details. This page will also provide an option to pay the invoice directly.

Usage

1. Navigate to usage

   The usage section will show you who is incurring charges for paid features.

2. Filter usage Information

   In the usage section, you can filter by date and paid features.