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Set your default email app for VXT email drafts

Draft will not open, or opens the wrong app? Here's the fix.

When you select Open in Email on a VXT email draft, it opens in your computer's default email app. If that isn't set, or it's set to an app you don't use, the draft may not open or may open in the wrong place.

The fix is quick: choose the email app you want to use (like Outlook) in your computer's settings.

In this article, we'll cover:

  • Mac
  • Windows

Mac

  1. Open the Mail app.
  2. In the menu bar, select Mail, then Settings.
    Screenshot 2026-11-02 at 22.56.41
  3. On the General tab, open the Default email reader dropdown.
    Screenshot 2026-11-02 at 22.58.44
  4. Pick your preferred app, like Outlook.
    Screenshot 2026-11-02 at 23.01.26
    1. Don't see it? Choose Select... and find it in your Applications folder.
  5. Close the Settings Window. It saves automatically.

Windows

  1. Open Windows Settings.
  2. Go to Apps, then Default apps.
  3. Scroll to the bottom and select Choose default apps by protocol.
  4. Type MAILTO in the search box.
    image (3)
    1. Select the app shown next to MAILTO (like Mail or Edge)
    2. Pick your preferred app, like Outlook.
  5. Hit Set default.

Once that's done, head back to VXT and try Open in Email again.

FAQs

  • Why won't my VXT email draft open?
    Open in Email uses your computer's default email app. If none is set, or it's set to an app you don't use, the draft may not open. Set your preferred app using the steps above.
  • Will this change affect other email links?
    Yes. Your default email app is used for all email links on your computer, not just VXT drafts.
  • Can I skip changing my settings?
    Yes. In the Email tab, click the copy icon  Screenshot 2026-11-02 at 23.21.15  and paste the draft into any email app.