Allow VXT calls (app notifications) during Do Not Disturb on your smartphone
Make Sure VXT Calls Ring on iOS and Android
By default, your phone will block calls from VXT when Do Not Disturb is enabled.
iOS (iPhone) and Android devices have 'modes' that automatically turn on at set times and prevent applications from delivering notifications. To deliver phone calls to your mobile device via our mobile application, we use push notifications. If Sleep mode is activated, calls won't ring on your phone.
Watch this video to see how you can edit these settings so that calls from VXT will always reach you.
Instructions
- Open the Settings app on your phone
- Click Focus (iOS) or Modes and Routines (Android)
- Select a mode
- Make sure VXT is allowed to send notifications
- Repeat 3 and 4 as you see fit