1. Help Centre
  2. Troubleshooting

Restart the VXT desktop application on Microsoft Windows

If your application freezes, is stuck loading or is facing another unusual issue, restarting the application is a good first step to take.

 
  1. Find the VXT icon in your system tray. Your system tray is typically in the bottom right corner of your screen, alongside the date & time.
    Sometimes the VXT icon is visible directly in the tray

    Sometimes you need to click the up arrow to show more icons

     

  2. Right click the VXT icon, then click "Quit Vxt"



  3. Confirm that you want to quit VXT by clicking "Quit"


  4. Open VXT Desktop again