--- title: Forward your voicemail to email description: You can send your voicemail, the audio file, and transcription, to one or multiple email addresses using VXT. --- [Skip to content](https://support.vxt.co.nz/how-to-forward-your-voicemail-to-email#main-content) ![mulberry](https://support.vxt.co.nz/hubfs/VXT%20Brand%20Assets/VXT%20Logo/mulberry.svg) Open main navigation Close main navigation Get expert help with VXT - There are no suggestions because the search field is empty. 1. [VXT Support](https://support.vxt.co.nz/?hsLang=en) 2. [Phone](https://support.vxt.co.nz/phone?hsLang=en) 3. [Voicemail](https://support.vxt.co.nz/phone?hsLang=en#voicemail) # Forward your voicemail to email ## You can send your voicemail, the audio file, and transcription, to one or multiple email addresses using VXT.   Here are the steps to set up and manage [voicemail to email forwarding](https://support.vxt.co.nz/how-to-forward-your-voicemail-to-email?hsLang=en)on the: - [Desktop app](https://support.vxt.co.nz/how-to-forward-your-voicemail-to-email#desktop) - [Mobile app](https://support.vxt.co.nz/how-to-forward-your-voicemail-to-email#mobile) ### Desktop app 1. Click on **settings** in the bottom left hand corner of your screen.![Screenshot 2026-02-14 at 05.15.48](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.15.48.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.15.48.png) 2. Select on **voicemail**.![Screenshot 2026-02-14 at 05.16.07](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.16.07.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.16.07.png) 3. Choose a phone number. Note that you'll only see numbers assigned to you.![Screenshot 2026-02-14 at 05.16.19](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.16.19.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.16.19.png) 4. Click **voicemail to email.**![Screenshot 2026-02-14 at 05.16.38](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.16.38.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.16.38.png) 5. Enable **forward voicemail to email** option. ![Screenshot 2026-02-14 at 05.16.53](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.16.53.png?width=670&height=419&name=Screenshot%202026-02-14%20at%2005.16.53.png) 6. Type an email address.![Screenshot 2026-02-14 at 05.17.36](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.17.36.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.17.36.png) 7. Hit the **save** icon.![Screenshot 2026-02-14 at 05.18.00](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202026-02-14%20at%2005.18.00.png?width=645&height=403&name=Screenshot%202026-02-14%20at%2005.18.00.png) You can add additional emails by repeating steps 6 and 7. ### Mobile app 1. Tap on your profile at the top-left corner of the screen. ![Screenshot\_2026-02-14-03-18-26-514\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-14-03-18-26-514_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-14-03-18-26-514_nz.co.vxt.vxt-edit.png) 2. Select **settings** at the bottom of the sidebar menu. ![Screenshot\_2026-02-14-03-19-07-637\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-14-03-19-07-637_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-14-03-19-07-637_nz.co.vxt.vxt-edit.png) 3. Press **voicemail to email**. ![Screenshot\_2026-02-19-17-38-33-014\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-38-33-014_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-38-33-014_nz.co.vxt.vxt-edit.png) 4. Choose the number to configure. ![Screenshot\_2026-02-19-17-39-38-212\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-39-38-212_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-39-38-212_nz.co.vxt.vxt-edit.png) 5. Enable the **forward voicemail to email** option. ![Screenshot\_2026-02-19-17-40-42-131\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-40-42-131_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-40-42-131_nz.co.vxt.vxt-edit.png) 6. Tap **add an email address.** ![Screenshot\_2026-02-19-17-41-43-732\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-41-43-732_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-41-43-732_nz.co.vxt.vxt-edit.png) 7. Enter the email address. ![Screenshot\_2026-02-19-17-55-57-315\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-55-57-315_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-55-57-315_nz.co.vxt.vxt-edit.png) 1. Press **remove** to delete the address from the list. ![Screenshot\_2026-02-19-17-46-02-172\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-46-02-172_nz.co.vxt.vxt-edit.jpg?width=389&height=244&name=Screenshot_2026-02-19-17-46-02-172_nz.co.vxt.vxt-edit.jpg) 8. Hit **save** at the top right of the screen. ![Screenshot\_2026-02-19-17-43-20-777\_nz.co.vxt.vxt-edit](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot_2026-02-19-17-43-20-777_nz.co.vxt.vxt-edit.png?width=262&height=564&name=Screenshot_2026-02-19-17-43-20-777_nz.co.vxt.vxt-edit.png) Add additional emails by repeating steps six to eight. - [Get Started](https://support.vxt.co.nz/get-started?hsLang=en#main-content) - [Training](https://support.vxt.co.nz/get-started?hsLang=en#training) - [Navigation](https://support.vxt.co.nz/get-started?hsLang=en#navigation) - [Settings](https://support.vxt.co.nz/get-started?hsLang=en#settings) - [Troubleshooting](https://support.vxt.co.nz/troubleshooting?hsLang=en#main-content) - [Account](https://support.vxt.co.nz/troubleshooting?hsLang=en#account) - [Calling](https://support.vxt.co.nz/troubleshooting?hsLang=en#calling) - [Computer](https://support.vxt.co.nz/troubleshooting?hsLang=en#computer) - [Messaging](https://support.vxt.co.nz/troubleshooting?hsLang=en#messaging) - [Mobile](https://support.vxt.co.nz/troubleshooting?hsLang=en#mobile) - [Sound & Headsets](https://support.vxt.co.nz/troubleshooting?hsLang=en#sound-headsets) - [Integrations](https://support.vxt.co.nz/integrations?hsLang=en#main-content) - [Features](https://support.vxt.co.nz/integrations?hsLang=en#features) - [Practice Management](https://support.vxt.co.nz/integrations?hsLang=en#practice-management) - [CRM](https://support.vxt.co.nz/integrations?hsLang=en#crm) - [Other](https://support.vxt.co.nz/integrations?hsLang=en#other) - [Phone](https://support.vxt.co.nz/phone?hsLang=en#main-content) - [Numbers](https://support.vxt.co.nz/phone?hsLang=en#numbers) - [Calling](https://support.vxt.co.nz/phone?hsLang=en#calling) - [Call quality](https://support.vxt.co.nz/phone?hsLang=en#call-quality) - [Text messaging](https://support.vxt.co.nz/phone?hsLang=en#text-messaging) - [Voicemail](https://support.vxt.co.nz/phone?hsLang=en#voicemail) - [Team](https://support.vxt.co.nz/team?hsLang=en) - [Meet](https://support.vxt.co.nz/meet?hsLang=en) - [Admin](https://support.vxt.co.nz/admin?hsLang=en#main-content) - [Pages](https://support.vxt.co.nz/admin?hsLang=en#pages) - [Billing](https://support.vxt.co.nz/billing?hsLang=en) - [Call flows](https://support.vxt.co.nz/call-flows?hsLang=en#main-content) - [Steps](https://support.vxt.co.nz/call-flows?hsLang=en#steps) - [Voicemail inboxes (Discontinued)](https://support.vxt.co.nz/voicemail-inboxes-discontinued?hsLang=en) [![scarlet](https://support.vxt.co.nz/hubfs/scarlet.svg "scarlet")](https://www.vxt.ai) Email support at [support@vxt.co.nz](mailto:support@vxt.co.nz)