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Forward your voicemail to email

You can send your voicemail, the audio file, and transcription, to one or multiple email addresses using VXT.

 

Here are the steps to set up and manage voicemail to email forwarding on the:

Desktop app

  1. Click on settings in the bottom left hand corner of your screen.Screenshot 2026-02-14 at 05.15.48

  2. Click on voicemail.Screenshot 2026-02-14 at 05.16.07

  3. Select a phone number.Screenshot 2026-02-14 at 05.16.19

  4. Select voicemail to email.Screenshot 2026-02-14 at 05.16.38

  5. Enable forward voicemail to email option.
    Screenshot 2026-02-14 at 05.16.53
  6. Type an email address.Screenshot 2026-02-14 at 05.17.36

  7. Click the save icon.Screenshot 2026-02-14 at 05.18.00

You can add additional emails by repeating steps 6 and 7.

 

Mobile app

  1. Tap on your profile at the top-left corner of the screen.
    Screenshot_2026-02-14-03-18-26-514_nz.co.vxt.vxt-edit

  2. Select settings at the bottom of the sidebar menu.
    Screenshot_2026-02-14-03-19-07-637_nz.co.vxt.vxt-edit

  3. Press voicemail to email.
    Screenshot_2026-02-19-17-38-33-014_nz.co.vxt.vxt-edit

  4. Choose the number to configure.
    Screenshot_2026-02-19-17-39-38-212_nz.co.vxt.vxt-edit
    Note: You'll only see numbers assigned to you.
  5. Enable the forward voicemail to email option.
    Screenshot_2026-02-19-17-40-42-131_nz.co.vxt.vxt-edit

  6. Tap add an email address.
    Screenshot_2026-02-19-17-41-43-732_nz.co.vxt.vxt-edit

  7. Enter the email address.
    Screenshot_2026-02-19-17-55-57-315_nz.co.vxt.vxt-edit
    1. Press remove to delete the address from the list.
      Screenshot_2026-02-19-17-46-02-172_nz.co.vxt.vxt-edit

  8. Hit save at the top right of the screen.
    Screenshot_2026-02-19-17-43-20-777_nz.co.vxt.vxt-edit

Add additional emails by repeating steps six to eight.