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The wrong name is showing on my Caller ID

Are people you call telling you your phone calls show up as a business name you don't recognize? Here's why.

When you call a phone number that doesn't have you saved as a contact, your phone number will usually be displayed to the recipient on the incoming call as your caller ID.

Sometimes, telecom service providers and smartphones try to identify who you are and will display your name (or information) on the called party's device. This functionality is often called CNAM short for caller name, also known as Caller Name Presentation (CNAP). 

Many third-party service providers (CNAM database providers) search for your information online and provide it to other companies so they can display it. Sometimes the data they have is wrong, and as a result, when you make a call, a different name or company shows up as your number's caller ID. This is usually the case for repurposed numbers.

Here's what you can do:

Some of these third-party service providers have processes for you to associate your data with phone numbers you own.