How to report a bad call

When you have a call with bad call quality you can report it to our support and engineering team so that we can investigate.

Did you experience a problem with your call? So that we can resolve this quickly, please report the call to our team.

Occasionally, you may experience a problem with a call. The call may have dropped, the integration notes may not have pulled through or the quality may not have been great.

So that we can resolve this quickly, please report the call to our team following these steps.

Step One: Go to your recent calls and click the three dots on the call you wish to report.

Step Two: Click 'Give Feedback'.

Step Three: Give the call a thumbs up or thumbs down. You will then be prompted to explain your issue.

Thank you for reporting your call to us. We will take a look at it and see what the problem was. Please continue to report any calls that you have an issue with.