--- title: Change a user's permissions description: This article shows how to change a user’s permissions in VXT through the Admin panel. It helps ensure users have the right access for their role. --- [Skip to content](https://support.vxt.co.nz/how-to-manage-permissions#main-content) ![mulberry](https://support.vxt.co.nz/hubfs/VXT%20Brand%20Assets/VXT%20Logo/mulberry.svg) Open main navigation Close main navigation Get expert help with VXT - There are no suggestions because the search field is empty. 1. [VXT Support](https://support.vxt.co.nz/?hsLang=en) 2. [Admin](https://support.vxt.co.nz/admin?hsLang=en) # Change a user's permissions ## Easily Manage User Permissions and Access in VXT   This article guides VXT admins on how to [manage user permissions,](https://support.vxt.co.nz/how-to-manage-permissions?hsLang=en) making sure the right people have access to the right features. It explains why permissions matter, walks you step-by-step through updating user roles, and covers granting permissions for phone numbers. Following these steps helps keep your workspace secure and organized. Managing User permissions is an advanced feature best suited for Admins or users with the Manage users permission. **In this article, we’ll cover:** - [Why changing user permissions matters](https://support.vxt.co.nz/how-to-manage-permissions#explanation) - [Steps to change user permissions](https://support.vxt.co.nz/how-to-manage-permissions#steps) - [Granting Permissions to phone numbers](https://support.vxt.co.nz/how-to-manage-permissions#grant-permissions-to-phone-numbers) ### **Why it matters** Changing a user’s permissions is important because it lets you control who can access certain features or settings in VXT. It’s a quick way to make sure the right people have the right tools for their job. ### **Steps to change user permissions** 1. **Go to Admin**  Open VXT and click on **Admin** at the bottom left corner of your screen.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-05-00%E2%80%AFPM-png.png?width=670&height=331&name=Screenshot%202025-06-12%20at%208-05-00%E2%80%AFPM-png.png) 2. **Find the Users Section**  In the Admin menu, select **Users**. This will bring up a list of all users in your workspace.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-05-36%E2%80%AFPM-png.png?width=670&height=333&name=Screenshot%202025-06-12%20at%208-05-36%E2%80%AFPM-png.png) 3. **Choose the User**  Scroll through the list or use the search bar to find the user whose permissions you want to change.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-06-09%E2%80%AFPM-png.png?width=670&height=333&name=Screenshot%202025-06-12%20at%208-06-09%E2%80%AFPM-png.png) 4. **Click Edit**  Once you’ve found the user, click **Edit** next to their name.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-07-50%E2%80%AFPM-png.png?width=670&height=333&name=Screenshot%202025-06-12%20at%208-07-50%E2%80%AFPM-png.png) 5. **Update Permissions**  Here, you can change their role: - Make them an **Admin** if they need full access and control.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-08-54%E2%80%AFPM-png.png?width=670&height=333&name=Screenshot%202025-06-12%20at%208-08-54%E2%80%AFPM-png.png) - Or, keep them as a **User** but enable specific permissions they need.![](https://support.vxt.co.nz/hs-fs/hubfs/Screenshot%202025-06-12%20at%208-09-23%E2%80%AFPM-png.png?width=670&height=333&name=Screenshot%202025-06-12%20at%208-09-23%E2%80%AFPM-png.png) And that’s it! You’ve successfully changed a user’s permissions.   ⚠️ The VXT team cannot change user permissions for security purposes. As a precaution, please make sure to have at least 2 admins on the account in the case that the other becomes unavailable.    ### Granting permissions to phone numbers This is performed within **Admin** \> **Phone Numbers**. Details on managing permissions to phone numbers can be seen in our support article for [Add and Manage Phone Numbers](https://support.vxt.co.nz/how-to-manage-phone-numbers?hsLang=en). 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