Block a phone number

Need to stop unwanted calls from reaching your team? This guide shows you how to block a phone number in VXT. Once blocked, that number won’t be able to call or leave voicemails for anyone on your team. You can block numbers straight from the Phone page or through your Contacts — whatever’s quickest for you.

In this article, we’ll cover the steps to block a phone number from:

• The phone page
• The contacts

The Phone Page

You can block a number through the phone page, making it accessible and quicker to navigate.

1. Go to the phone page
   • Open the VXT app and go to the Phone page.
     
2. Select the conversation
   • Find the conversation with the phone number you want to block and click on it.
     
3. Click on the phone number or contact name
   
   • If the number isn’t saved as a contact, just hit the Block button.
     
   • If it is a contact, click on the menu next to their phone number, then select Block Phone Number.
     
     
4. Add a Note (optional)
   • You can write a little note to explain why you’re blocking this number.
     
5. Click block
   
   • Hit the Block button to confirm.
     

The contacts

You can also block a number directly from your contacts. Here’s how:

1. Find contacts
   • Look for the Contacts icon at the bottom left corner of your screen and click on it.
2. Access blocked numbers
   • In the Contacts tab, find the three dots icon next to the filter icon. Click on it.
   • Select Blocked Phone Numbers from the options.
3. Add a new blocked number
   • At the bottom, you’ll see “+ Block Phone Number.” Click on that.
   • Enter the phone number you want to block and add a note if you like.

Blocking phone numbers can help keep your team focused by avoiding unwanted calls. These simple steps will make managing phone numbers that can reach you effortless!