In Vxt Call you are able to record calls to save for later. This is important if you are a journalist for example, and want to record an interview, or for instance you are saving something for legal purposes (i.e. recording something incriminating like a threat). You might also want to record various ideas that you have discussed on a planning call. There are a number of reasons why you might want to record your call, so in this guide we will run you through that exact process.
Step 1: Make a call within Vxt Call
First of all, to record your call your are going to need to make a call within Vxt. Follow our guide here to learn about the number of ways you can make a call using Vxt. Alternatively, read more here to learn about answering calls within Vxt.
Once you have selected to call and have dialled the number or selected the contact, you will then have to wait to until you are in the call to record.
Step 2: Check the Legalities of Recording Calls
Before you record calls in Vxt, you will need to check your local laws. In many countries and states, it is illegal to record a phone call without the express or implied consent of all parties involved. There are some exceptions such as if the private conversation is recorded in the public interest or is recorded to protect the lawful interests of one party. In most circumstances though it is best to err on the side of caution and make sure you have permission to record before doing so.
Step 3: Press the Record Button
Once you are in a call, and have the permission of the caller (in most cases where necessary) you can select the record button to begin recording audio from the call. Once you click record, the button will change and the audio from your microphone and the receiver's microphone will be recorded.
You can pause your recording at any time during the call, however the recording will also automatically stop once the call is ended. As shown below, the record button turns to a square image to signify that the audio is being recorded and will return to a circle once stopped.
Step 4: Access your Recordings
Once you have finished the call, you will be able to access past recordings in your Vxt Call Inbox. Access to this inbox is shown in the screenshot below.
The inbox is set-up in a similar format to your Vxt Voicemail messages. Simply click on the call you wish to access recordings to. From there all you need to do is select the play button to listen back to your recording.
If you have correctly followed all instructions correctly and are running into issues with playing audio or recording calls, then please send us a message at firstname.lastname@example.org.
Otherwise, continue reading our guides to learn more about Vxt Call, such as how to transcribe calls, add a contact, queue calls and configure the settings within Vxt Call.