You can transcribe calls with Vxt Call. This feature sends a transcription of your call to your Vxt account inbox where you can read it or download the audio file directly. To transcribe the call, you must first know how to record calls in Vxt Call, which you can read about in our guide here. In this guide, you will learn how to get Vxt to start transcribing your calls.

Transcriptions are important if you are a journalist for example, and want to record an interview, or you are wanting to record various ideas that you have discussed on a planning call, without having to physically write down the notes.

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Note: Check the legalities of recording calls

Before you record and subsequently transcribe calls in Vxt, you will need to check your local laws. In many countries and states, it is illegal to record a phone call without the express or implied consent of all parties involved. There are some exceptions, such as if the private conversation is recorded in the public interest or is recorded to protect the lawful interests of one party. In most circumstances though it is best to err on the side of caution and make sure you have permission to record before doing so.

Step 1: Make a call within Vxt Call

To transcribe your call, your will need to need to make or answer a call within Vxt. Follow our guide here to learn about the number of ways you can make a call using Vxt. Alternatively, read more here to learn about answering calls within Vxt.

You must wait until you are in the call to record it, either by picking up an incoming call or having someone answer your call.

Step 2: Press the Record Button

Once you are in a call and have the permission of the caller (where necessary), you can select the record button to begin recording audio from the call. Once you click record, the button will change and the audio from your microphone and the receiver's microphone will be recorded.

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You can pause your recording at any time during the call. Note that the call will automatically stop being recorded when someone hangs up. As shown below, the record button turns to a square image to signify that the audio is being recorded and will return to a circle once stopped.

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Step 3: Access your Recordings

Once you have finished the call, you will be able to access past recordings in your Vxt Call Inbox. Access to this inbox is shown in the screenshot below.

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The inbox is set-up in a similar format to your Vxt Voicemail messages. Simply click on the recorded call you wish to transcribe. If there is no play button next to the call then it is likely the record button was not selected, and a transcription will not be able to be made.

If the call was recorded successfully, then there should be a play button, as well as a small music note symbol This button is the transcription function on Vxt Call. From there, all you need to do is tap the transcribe button to start the transcription process.

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Once you have selected the 'Transcribe' button, you will then be asked to confirm this selection as it will be counted towards your monthly usage and will also involve a delay before it appears. Select 'Yes' if you still wish to continue.

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Once you have confirmed this selection, you will have to wait a few moments before the audio file is transcribed. The longer the duration of the recording, the longer it will take to transcribe. In this case, the example transcription was quite short and only took a few seconds to appear.

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You can now read the transcription of the call, as well as listen back to the recording using the playback feature.

After reading this guide you should now know how to transcribe calls in Vxt Call. However, if you have any issues with transcription, don't hesitate to get in touch with our team at info@vxt.co.nz, we're happy to help.

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