---
title: Channels
description: Channels are a way to organise conversations with your team. They appear on the left of the Team page, above direct messages. Channels can be public or private. Users can find, view, join and leave public channels. Private channels are for conversations that should not be open to all users. Users with the Manage channels permission, including admins, can create, and archive channels; or add and remove users from a channel.
---

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# Channels

## Channels are a way to organise conversations with your team.

![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-22-00-9537-AM.png?width=670&height=326&name=image-png-Jan-23-2026-09-22-00-9537-AM.png)

Channels appear on the left of the Team page, above direct messages. Channels can be public or private.  

### Public vs. private channels

Every channel has a visibility, **public** or **private**. 

![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-23-47-4040-AM.png?width=450&height=607&name=image-png-Jan-23-2026-09-23-47-4040-AM.png)

Users can find, view, join and leave public channels, by selecting the browse channels button in the top right corner of the channels menu, as shown in the screenshot below.

![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-24-57-3473-AM.png?width=670&height=292&name=image-png-Jan-23-2026-09-24-57-3473-AM.png)

Private channels are for conversations that should not be open to all users. To join a private channel a user must be invited, or have the **Manage channels** permission.

🔒 Messages in private channels are only visible to the users in that channel. 

### Channel management

Users with the **Manage channels** permission, including admins, can create, and archive channels; or add and remove users from a channel.

#### **Create**

To create a channel:

1. Select the **Browse channels** button on the Team page.![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-31-30-5176-AM.png?width=670&height=560&name=image-png-Jan-23-2026-09-31-30-5176-AM.png)
2. Select the **+ ADD CHANNEL** button inside of the channel browser.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-33-35-6674-AM.png?width=670&height=508&name=image-png-Jan-23-2026-09-33-35-6674-AM.png)
3. Name your channel, add a description, and select a visibility (public or pirvate).  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-34-40-0598-AM.png?width=400&height=619&name=image-png-Jan-23-2026-09-34-40-0598-AM.png)
4. Select the **MEMBERS** tabat the top of the dialog, then add people to your new channel and hit **SAVE**.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-36-10-5485-AM.png?width=400&height=619&name=image-png-Jan-23-2026-09-36-10-5485-AM.png)

#### Archive

To archive a channel:

1. Select the **Browse channels** button on the Team page.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-31-30-5176-AM.png?width=670&height=560&name=image-png-Jan-23-2026-09-31-30-5176-AM.png)
2. Select the channel you want to manage.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-38-29-5465-AM.png?width=670&height=508&name=image-png-Jan-23-2026-09-38-29-5465-AM.png)
3. Select the **ARCHIVE **button in the bottom left corner.   
   **![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-39-10-3560-AM.png?width=400&height=620&name=image-png-Jan-23-2026-09-39-10-3560-AM.png)**

To unarchive a channel:

1. Select **Admin** in the bottom left corner of the app, then **Channels**.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-40-47-5031-AM.png?width=613&height=940&name=image-png-Jan-23-2026-09-40-47-5031-AM.png)
2. Select the archived channel.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-41-32-0589-AM.png?width=670&height=323&name=image-png-Jan-23-2026-09-41-32-0589-AM.png)
3. Select **UNARCHIVE** in the bottom left corner.  
   ![](https://support.vxt.co.nz/hs-fs/hubfs/image-png-Jan-23-2026-09-42-01-9567-AM.png?width=400&height=620&name=image-png-Jan-23-2026-09-42-01-9567-AM.png)

 

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