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10DLC

This article highlights the key steps for completing VXT’s 10DLC registration, including submitting your business details, website or social page, and SMS consent method for provider review. 

If you plan to send SMS to U.S. mobile numbers through VXT, you must complete 10DLC registration. This is a requirement set by U.S. carriers to reduce spam and ensure legitimate businesses are verified before sending messages.

This article explains what 10DLC is, how to register through VXT, what to expect during the process, and answers the most common questions.

In this article, we’ll cover:

Understanding 10DLC

10DLC stands for 10-Digit Long Code, the standard local numbers used for business texting in the United States.

U.S. mobile carriers (AT&T, Verizon, T-Mobile, etc.) require all businesses to register before sending SMS to U.S. numbers.

Registration ensures:

  • Higher message deliverability
  • Fewer blocked messages
  • Compliance with messaging rules

Register for SMS through VXT

1. Fill Out the VXT SMS Registration Form

To start, you must complete our SMS registration form.

You will be asked for:

  • Your business details
  • Your website or public social media page
  • How your customers opt in to receive SMS
  • Sample messages you intend to send
  • Your business registration number (EIN or equivalent)

Note:

If you are not based in the United States, you can enter the appropriate business identifier from your country (see FAQs below). 

2. VXT submits your application

Once you submit the form:

  • We review your information
  • We forward your application to our provider (Twilio)

3. Provider review

Our provider will:

  • Verify your business details
  • Review your website or social media page
  • Check that your privacy policy is accessible
  • Review your SMS opt-in/consent form for compliance

4. Expect follow-up questions

During the review, you may receive emails from us asking for:

  • Additional details about your business
  • Updates or corrections to your privacy policy
  • Changes to your opt-in method
  • Proof that customers agree to receive SMS

This is normal and part of the registration process.

Expected registration duration

Registration time typically takes:

⏱ 2–3 weeks

This depends on how quickly carriers complete their review and whether any additional details are needed from you.

FAQs

1. I don’t have an EIN — what should I do?

If you don’t have a U.S. Employer Identification Number (EIN), you can use the appropriate equivalent from your country.

Examples include:

  • Canada: Canadian Business Number (CBN)
  • Great Britain: Company Number
  • Australia: Company Number from ASIC (ACN), VAT number
  • Other countries: Any official business registration number

2. I am a sole proprietor — what do I need to provide?

Sole proprietors should fill out the form normally, but must also provide:

  • A phone number that is not in VXT

    (Our provider sends a verification code to this number.)

Note: Sole proprietors can register only one SMS-enabled phone number.

3. What are the requirements for a valid SMS consent form?

Your opt-in/consent method must clearly show:

How the customer opts in:

  • A checkbox on a form
  • A contract stating they agree to SMS
  • A sign-up form with SMS consent
  • A keyword they text to opt in

What they are agreeing to:

  • Your business name
  • The type of messages you will send
  • A link to your website or page
  • Instructions on how to stop messages (e.g., “Reply STOP to unsubscribe”)

Proof:

You must provide the actual wording or a link showing the opt-in method.

Need help?

If you're unsure about any part of the process, contact VXT Support.

We’ll guide you through your registration and resubmissions if needed.